Privacy Policy

SwiftlyConnect helps website visitors contact businesses directly while keeping SwiftlyConnect out of the conversation.

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Plain-English summary of what we collect, what we do not collect, and how SwiftlyConnect works.

The short version

SwiftlyConnect is a contact service, not a messaging platform.

  • We do not read customer messages
  • We do not store conversation history
  • We do not operate an inbox or CRM
  • Visitors contact businesses directly

Plain-English summary

SwiftlyConnect is a website contact service. We help businesses make it easier for website visitors to start a direct conversation by using contact features such as SMS, WhatsApp, phone, email, or other business contact methods.

SwiftlyConnect does not operate an inbox, messaging platform, CRM, or lead-management system. When a visitor chooses to contact a business, that communication happens directly between the visitor and the business. SwiftlyConnect does not receive, read, store, route, or manage those messages.

We support contact

SwiftlyConnect provides contact surfaces that help visitors start a conversation with a business more easily.

We stay out of messages

SMS, WhatsApp, calls, and emails happen directly between the visitor and the business.

We keep data limited

We collect business account information and basic interaction statistics, not customer conversations.

Information we collect about business customers

When a business uses SwiftlyConnect, we may collect information needed to provide and manage the service.

We collect this information so we can install, configure, support, bill for, and maintain SwiftlyConnect.

Business customer information may include

  • Business name
  • Contact name
  • Email address
  • Website address
  • Business phone number or other contact details used for the service
  • Service configuration details
  • Subscription and billing status
  • Support communications

Payment information

SwiftlyConnect uses Stripe and may use other payment providers in the future to process subscriptions and payments.

Payment details such as card numbers are handled by the payment provider. SwiftlyConnect does not store full payment card details on its own systems.

Subscriptions are handled through payment providers

We use payment providers to manage subscription billing securely. Those providers process payment details according to their own security and privacy practices.

Information we do not collect from website visitors

SwiftlyConnect is intentionally designed not to collect personal information from the business’s website visitors.

We do not collect or store

  • Visitor names
  • Visitor phone numbers
  • Visitor email addresses
  • SMS messages
  • WhatsApp messages
  • Message content
  • Conversation history
  • Customer enquiries
  • Quotes, bookings, orders, or transaction details

Direct means direct

If a visitor sends a message, makes a call, sends an email, or otherwise contacts a business, that interaction is between the visitor and the business.

SwiftlyConnect is not a recipient of that communication and does not become part of the customer relationship.

Interaction statistics

SwiftlyConnect may collect basic, aggregate interaction statistics, such as how many times a contact button or contact feature was clicked.

These statistics are used to understand whether the service is being used and to help improve performance.

These statistics do not tell us whether a visitor actually sent a message, what they said, who they are, or whether the business replied.

Cookies and similar technologies

SwiftlyConnect may use cookies or similar technologies where needed to operate the website, manage sessions, support security, process subscriptions, or understand website and service performance.

We may also use privacy-conscious analytics tools in the future to understand how the website and service are used.

Analytics are not message monitoring

Analytics are used to improve SwiftlyConnect. They are not used to monitor private communications between visitors and businesses.

Service providers

We may use trusted service providers to help operate SwiftlyConnect. These providers may process limited information on our behalf only as needed to provide their services.

Infrastructure

Website hosting, security, and infrastructure providers help us keep SwiftlyConnect operating.

Business operations

Payment processors, email providers, and support tools help us manage subscriptions and communicate with business customers.

Performance

Analytics providers may help us understand website and service performance without monitoring private customer communications.

Demonstrations and direct communications with SwiftlyConnect

If you contact SwiftlyConnect directly, request a demonstration, send us an email, submit information through our own website, or interact with a SwiftlyConnect demo number or demo contact flow, we may process the information you provide so we can respond, demonstrate the service, provide support, or manage the business relationship.

This is separate from communications between a business and its own customers.

How we use information

We use the limited information we collect to provide and maintain SwiftlyConnect, install and configure the service, manage subscriptions and billing, provide support, improve the service, prevent abuse, maintain security, and comply with legal obligations.

We do not sell personal information.

Data retention

We keep business customer information for as long as needed to provide SwiftlyConnect, manage billing, provide support, comply with legal obligations, and maintain business records.

If a subscription ends, we may retain limited account and billing records where reasonably necessary for legal, tax, accounting, fraud-prevention, or dispute-resolution purposes.

Because SwiftlyConnect does not store visitor messages or customer enquiries, there is no lead database or conversation history for SwiftlyConnect to retain.

Security

We take reasonable steps to protect the information we hold, including using reputable infrastructure providers, access controls, and secure payment processors.

No online service can be guaranteed to be completely secure, but SwiftlyConnect is deliberately designed to minimize the amount of personal data it handles.

Your rights

Depending on where you are located, you may have rights to access, correct, delete, restrict, or object to certain uses of your personal information.

To make a privacy request, contact us at info@swiftlyconnect.com. We may need to verify your identity before responding to certain requests.

International operation

SwiftlyConnect is operated from Ireland and may use service providers in other countries, including the United States.

Where required, we take appropriate steps to protect personal information when it is processed internationally.

Privacy questions

We may update this Privacy Policy from time to time as SwiftlyConnect develops, as our service providers change, or as legal requirements change. The updated version will be posted on this page with a new effective date.

For privacy questions, contact us by email.

Email SwiftlyConnect

Mailing address: 304 S. Jones Blvd #1957, Las Vegas NV 89107

Effective date: 18/06/2026